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The CONTACT CENTER SERVICES NC II Qualification consists of
competencies that a person must achieve to interact with customers to provide
information about products and services. It also covers handling of customer’s
complaints, inbound customer service, order taking and inquiry response handling, and
outbound telemarketing.
The COMPUTER SYSTEMS SERVICING NC II Qualification consists of competencies that must possess to enable to install and configure computers systems, set-up computer networks and servers and to maintain and repair computer systems and networks.
- Teacher: Dohn Arevalo
The CONTACT CENTER SERVICES NC II Qualification consists of
competencies that a person must achieve to interact with customers to provide
information about products and services. It also covers handling of customer’s
complaints, inbound customer service, order taking and inquiry response handling, and
outbound telemarketing.
- Teacher: Lughen Sidro
The COMPUTER SYSTEMS SERVICING NC II Qualification consists of competencies that must possess to enable to install and configure computers systems, set-up computer networks and servers and to maintain and repair computer systems and networks.
- Teacher: Dohn Arevalo
- Teacher: Lughen Sidro
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